Help How to｜Customer Center｜Koreadepart

• Find products
• Add to cart or Wishlist
• How to order
• What is POINT and how do I get it?
• How to write reviews
• About Coupon
• Gift event
• Brand day event
• Safety measures
• How to enable SSL
• How can I contact you for help?
• Manufactured date / Expiration date

• Can I use another shipping method instead of EMS and registered airmail?
• How much is the shipping cost?
• Shipping Method

• Customs regulations and invoice value
• What would I do for exchange or return?
• How long does it take to receive the goods directly from Korea?
• I haven’t received my order yet and I can’t also track where it is now?
• Tell me about a receipt or purchase specifications.

• How to cancel orders
• What is the status of my payment?
• I couldn’t make a payment by the due date. What’ll happen to my order?
• How do I have to pay?
• How does a non-member confirm order?
• Tell me about payment by Credit Card.
• Buying - How to order
• How to use Paypal transfer
• What's Paypal and how to create a Paypal account?
• How to Coupon Code (Online Gift Card)
• If there items that are out-of-stock in your order

• I lost my USER ID or PASSWORD. How do I get it
• About VIP and Wholesale policy
• I can’t read the e-mail you sent us. What do I do?
• How does a non-member confirm order?

• How to make Hot Deal [B2B] Order?
• How to place Hot Deal [B2B] Order?
• How to pay for Hot Deal [B2B] Order
• Hot Deal [B2B] shipping cost
• Hot Deal [B2B] Order packaging and shipping time