FAQ – Customer Service – Koreadepart

Payment Ship Out Directly from Korea

FAQ

Free Samples

(1) We provide free samples based on the order quantity if you purchase more than 1 item
And, the more quantity you purchase, the more free samples will be given to you. Please note.

(2) Free samples that we include to each order are random due to the fact that we get limited amount of free samples from our suppliers. Please understand us regarding that matter.

(3) We also do our best to provide as many different kinds of samples as possible at the request of customers. However, please understand that we cannot manage requests all the times due to each brand policy.

*NOTE: If you purchase only fashion and food products, free samples are not provided. Please understand this in advance.

We will do our best to make free samples optional in future.

Thank you for your kind understanding.
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