FAQ – Customer Service – Koreadepart

Payment Ship Out Directly from Korea

FAQ

Shipping method

You can choose between two shipping methods: EMS or K-Packet.

: Shipping cost is calculated by weight and distance and paid after.

Please see more details here at http://en.koreadepart.com/customer/shipping-guide.php

Due to the significant increase of shipping rates by Korea Post,
effective from July 1st, 2017 the Fixed shipping cost system is terminated.

Fixed Cost Zone countries are changed to Tariff Shipping Zone:
• CAMBODIA• CHINA• HONG KONG• LAO• MACAO• MALAYSIA• MONGOLIA• MYANMAR• SINGAPORE• TAIWAN• THAILAND• THE PHILIPPINES• VIETNAM

As soon as we update the increased shipping price list in accordance with the Korea Post's tariffs,
Koreadepart don't provide Registered Airmail shipping method anymore and now we are offering a new shipping method, called K-Packet.

(http://en.koreadepart.com/bbs/board.php?bo_table=notice_en&wr_id=134&page=0)

EMS FREE SHIPPING is available only for the countries below:

Japan, China, Hongkong, Macao, Taiwan, Malaysia, Singapore, Philippines, Indonesia, Thailand ;

Only if the order cost is more than $300 USD.

* For orders below $300 USD the shipping cost will be charged according to the weight of the order by EMS tariffs.

** Free shipping Disclaimer:
$300 order cost covers shipping cost of only 1 parcel (order weight max 26.50kg).
If order weight is over 26.5kg, it will be split into two or more parcels,
and the shipping cost should be paid for the each parcel excluding the first one.
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