FAQ – Customer Service – Koreadepart

Payment Ship Out Directly from Korea

FAQ

Can I use another shipping method instead of EMS and K-Packet?

If a customer suggests for another shipping method, there is no problem.



However, please note that EXW (Ex Works) is only available. We only make the goods available at our premises. All other transportation costs and risks should be considered by the buyer.



And plus, using another method instead of EMS and K-Packet corresponds to the particular cases that their inspections are much harder on EMS and registered airmail, or it is more difficult to receive the parcels fast via EMS and K-Packet.



If you don't use EMS and registered airmail, additionial personnel and time expenses occur, so we charge the shipping cost based on EMS cost.



Please note in advance.
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